October 10, 2024
Re: Hurricane Milton Update – Post-Storm Status
Hurricane Milton has passed through Florida, and we sincerely hope everyone remained safe. We appreciate your patience as we worked to ensure the safety of our team and facilities during this time.
Winter Haven Facility Update
- Winter Haven Plant Closure: The Winter Haven plant will remain closed on Friday, October 11, to allow for further safety assessments and cleanup efforts.
- Reopening Schedule: Shipping and Receiving operations are set to resume on Monday, October 14, during normal business hours.
We are continuing to leverage our nationwide network of manufacturing facilities and customer service centers to maintain product availability and support as the state begins to recover.
If you have any questions or need further assistance, please contact our Customer Service team at (800) 222-9782 or reach out directly to your Polyglass representative.
Thank you for your understanding and cooperation. Please stay safe, and we look forward to resuming operations soon.
Sincerely,
The Polyglass Team
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October 8, 2024
To Our Valued Polyglass Roofing Company Community,
As Hurricane Milton approaches the west coast of Florida, we want to express our concern for everyone who may be impacted by the storm. Your safety is our top priority, and we encourage all those in the path to take the necessary precautions as outlined by the National Hurricane Center (NHC).
We recognize that the storm may temporarily disrupt normal business activities in affected areas. To ensure we can continue to support your needs, Polyglass is leveraging our network of manufacturing facilities and customer service centers nationwide to maintain product availability, roofing services, and service continuity. As a leading roofing contractor, we are committed to providing uninterrupted service and support during this challenging time.
Important Roof Replacement Update for Our Winter Haven Facility
- Winter Haven, FL Plant Closure:
This facility will be closed on Wednesday, October 9, and Thursday, October 10. - We anticipate reopening on Friday, October 11 at 7:00 AM EST. Please note that this plan is subject to change based on the storm’s impact. We will provide updates as necessary.
For assistance during this time, please contact our Customer Service team at (800) 222-9782.
We appreciate your understanding and cooperation as we navigate this situation together.
Please stay safe, and don’t hesitate to reach out with any concerns.
Sincerely,
The Polyglass Team
About Polyglass U.S.A., Inc.
Polyglass U.S.A., Inc. is a premier manufacturer of high-quality modified bitumen roofing and waterproofing solutions. Since joining the Mapei Group in 2008, a family-owned global leader in the $4-billion building materials industry, Polyglass benefits from over 130 years of combined experience in building envelope solutions, with 90 manufacturing facilities across 35 countries and five continents.
Polyglass is dedicated to delivering value through innovative products that meet and exceed customer expectations. Their focus on providing a professional experience with high-quality products and efficient service underscores their commitment to fulfilling the goals of both shareholders and employees.
With a strong emphasis on quality and innovation, Polyglass consistently surpasses customer expectations worldwide. This commitment is championed daily by Polyglass’s dedicated team, where customer needs are always the top priority. Interested in partnering with us? Contact Polyglass today!
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